Privacy Policy & Cookie Policy

Last updated: 11/25

Welcome to Laurel Cottage. We are committed to protecting your personal data and respecting your privacy in accordance with GDPR (General Data Protection Regulation) and Irish data protection law.

This Privacy & Cookie Policy explains how we collect, use, store, and protect your information when you browse our website or make a booking with us.

1. Who We Are

Laurel Cottage
Ballinamanoge, Tinahely,
County Wicklow, Y14 X024, Ireland
Email: info@laurelcottage.ie
Website: https://laurelcottage.ie  
Laurel Cottage is a private countryside retreat offering accommodation and hospitality services along the Wicklow Way.

2. What Personal Data We Collect

We collect only the information necessary to provide our services, including:

2.1 Data Provided by You
  • Name
  • Email address
  • Phone number
  • Booking details (dates, guest count, preferences)
  • Any information you choose to share through contact forms

2.2 Payment Data (via Stripe)

We do not store or process card details on our website.

All payments are securely handled by Stripe, our third-party payment processor.

  • Stripe may collect:
  • Cardholder name
  • Billing address
  • Last 4 digits of your card
  • Payment method details
  • Fraud-prevention data (IP, device information)

Stripe processes this information under its own privacy policy:
https://stripe.com/privacy

3. How We Use Your Information

We use your personal data for:

  • Processing and confirming bookings
  • Responding to enquiries
  • Communicating important information about your stay
  • Managing payments and issuing receipts
  • Fulfilling legal or regulatory obligations

We do not sell, rent, or share your personal information with third parties for marketing.

4. Lawful Basis for Processing (GDPR)

We process personal data under these legal bases:

  • Contract – to manage your booking and stay
  • Consent – when you submit forms or provide optional details
  • Legitimate interest – improving our services or preventing fraud
  • Legal obligation – for financial and taxation requirements

5. How Long We Keep Your Data

  • Booking records: up to 6 years (for legal/tax compliance)
  • Contact form messages: up to 12 months
  • Server logs and security logs: up to 30 days

We keep data only as long as necessary.

6. Your GDPR Rights

You have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion (“right to be forgotten”)
  • Object to processing
  • Request data portability
  • Withdraw consent at any time

To exercise any of these rights, email us at info@laurelcottage.ie

7. Cookies

Our website uses small text files called cookies to function correctly and enhance your browsing experience.

7.1 Types of Cookies We Use

Essential Cookies

Required for basic website functions such as:

  • Booking engine operation
  • Security and session management
  • Login (for administrators)

These cookies cannot be disabled, as they are required for the site to work.

Functional Cookies

Used to remember your preferences (e.g. language or form details).

Performance Cookies

May be used to help us understand how visitors use the site.
(We currently do not use Google Analytics or tracking tools.)

7.2 Third-Party Cookies

Our website may include embedded content such as:

  • Maps
  • Booking confirmations
  • Payment processing (Stripe)

These services may set cookies to operate correctly.

Stripe cookies are required for secure payments and fraud prevention.

7.3 Managing Cookies

Upon entering the website, visitors may see a cookie notice or banner. You can adjust your browser settings to block or delete cookies at any time.

8. Embedded Content

Pages on this site may include embedded elements such as:

  • Mapping tools
  • Contact forms
  • Booking widgets

Embedded content behaves the same way as if you visited the third-party website directly.

9. Data Security

We take reasonable technical and organisational measures to protect your data, including:

  • SSL encryption
  • Secure hosting
  • Stripe-payment security
  • Limited access to personal information
  • Regular software updates

10. Sharing Your Data

We only share personal data with:

  • Stripe for payment processing
  • Professional service providers (hosting, email)
  • Authorities if legally required (e.g. revenue compliance)

We do not sell or disclose data to advertisers.

11. International Data Transfers

Stripe and other service providers may store data outside the EU/EEA. These transfers follow GDPR safeguards such as Standard Contractual Clauses.

12. Contact

For any privacy-related questions or concerns, please contact:

info@laurelcottage.ie

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